Noble Insights December 2014

Letter from the CEO: New Challenges for a Growing Marketplace Harmony’s Newest Version Offers Increased Functionality for Mobile Contact Center Management CallTech Total Contact Improves Mobile Number Management ShiftTrack 6.0 Upgrades Noble’s WFM Offer SNUG 2015: Powering Your Business www.noblesystems.com | www.nobleusersgroup.com Dec 2014 | vol 13, issue 4