Annual Report 2013 | Page 22

Protecting the Public When the College receives information that raises possible concerns with a physician’s care or behaviour, we will conduct an investigation. T he College protects Ontario patients by reducing risk and supporting physicians to enhance their knowledge and skills. When the College receives information that raises possible concerns with a physician’s care or behaviour, we will conduct an investigation. The Inquiries, Complaints and Reports Committee (ICRC) oversees all investigations into physician care, conduct, and capacity. The Committee oversees Public Complaint Investigations, broader practice (Registrar’s) Investigations, and Incapacity Investigations. Together, public members of Council and members of the medical profession carefully consider all the facts of these cases. Between 2008 and 2012, the College saw a 10.14% increase in total number of new Public Complaints, Registrar’s and Incapacity Investigations. In 2013 the trend reversed with the total decreasing by 10%. Registrar’s Investigations and Incapacity Investigations remain small in numbers proportional to Public Complaints. They are, however, often more intricate than most public complaints. 20 COLLEGE OF PHYSICIANS AND SURGEONS OF ONTARIO