Mount Carmel New Albany Patient Education Spine Surgery Review Shoulder Replacement Recovery
MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL
SHOULDER REPLACEMENT RECOVERY
MOUNT CARMEL NEW ALBANY SURGICAL
HOSPITAL
CONTACT INFORMATION
Front Desk: 614-775-6600
Pre-Admission Testing: 614-775-6626
Case Management:
614-775-6800
Financial/Billing/Insurance Questions:
614-234-8888
WELCOME TO MOUNT CARMEL NEW
ALBANY SURGICAL HOSPITAL
Thank you for choosing Mount Carmel New Albany Surgical Hospital to meet your healthcare
needs. Our staff is dedicated to providing you
with the finest surgical care available.
Please take time to review the materials enclosed
in this information guide as they are intended to:
Acquaint you and your visitors with our
hospital
Inform you with what to expect during your
stay
Help prepare you for your recovery process
May your visit provide you and those here to
support you with healing, comfort and a positive
experience.
offices, and community outreach sites make us one
of the largest healthcare providers in central Ohio.
Mount Carmel is a member of Trinity Health, one
of the largest Catholic healthcare systems in the
United States.
Our entire community — more than 8,500 employees, 1,500 physicians and 1,000 volunteers
— is committed to quality care of patients and
their families. We serve more than a half-million
patients each year with state-of-the-art technology, procedures, treatments, research, compassionate support, and ongoing education.
MISSION STATEMENT
We serve together in the spirit of the Gospel as a
compassionate and transforming healing presence
within our communities.
GUIDING BEHAVIORS
We support each other in serving our patients and
communities
We communicate openly, honestly, respectfully
and directly
We are fully present
We are all accountable
We trust and assume goodness in intentions
We are continuous learners
We have provided this guide to help provide answers to questions you and your guests may have.
If something is not addressed here, please don’t
hesitate to ask your caregiver or another Mount
Carmel associate for help in finding the answer.
Our four hospitals — Mount Carmel East, Mount
Carmel West, Mount Carmel St. Ann’s and Mount
Carmel New Albany Surgical Hospital — as well
as surgery centers, outpatient facilities, physician
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