Workforce

SUCCESS The Lake County Workforce Development Newsletter Winter 2011/2012 Medical Trainee Becomes Phlebotomist What’s Inside? WIA Training 2 Youth 3 Business 5 Transportation 6 Doreen had just sold her last IRA in order to pay rent in August 2011 when she was hired as a Phlebotomist by Life Source. “The timing couldn’t have been better.” She had spent the past three years in what she calls “employment uncertainty”, trying to transition from manufacturing into the medical field. She was laid off from an office position with a large pharmaceutical company in 2007. Following that she spent over a year caring for a relative with Parkinson’s disease. This experience reminded her how much she enjoyed caring for others. When she learned about the Workforce Investment Act (WIA) training grant, she decided to apply. After meeting with a Career Specialist at the Lake County Job Center, Doreen decided to enroll in medical training at the College of Lake County. When she graduated in May 2011, she had three certificates: Medical Assisting, Phlebotomy and Medical Office Assistant. She received a job alert about the opening at Life Source from the SimplyHired website. She went to the interview with a portfolio featuring her certificates and letters of recommendation from former employers and teachers. She was hired in September 2011 and receives a full benefits package. She is part of a mobile unit that visits organizations that are having blood drives throughout the county. She draws blood and processes donations. Every day on the job is different. Doreen says the three years of career transition were worthwhile. “When you love what you do, it’s not a problem to get where you’re going.” Professional Resume Gets Results Raymond stopped by the Job Center in December 2011 to update his resume after happily working for nearly two years as a Mental Health Technician/ Counselor at an agency that specializes in the treatment of substance abuse. He worked on his first resume with a Workforce Development staff member in 2009 and asked for the staff member again when he recently returned. In the interim, Raymond had been promoted once and completed training at the College of Lake County. He hopes to soon earn his CADC (Certified Alcohol and Drug Counselor). When asked why he keeps returning to the Job Center, Raymond said that he appreciates the quality of service the staff members provide. “I came in and we didn’t waste any time. I got what I was looking for—a professional looking resume.” For information about resume assistance and other workshops, view the schedule at www.lakecountyjobcenter.com/calendar or call 847.377.3450.