Leadership
FRANCHISE LEADERSHIP AND MANAGEMENT
7 CEO Profi le :
Retro Fitness founder Eric Casaburi is crazy about fi tness
12 CEO Profi le:
Puroclean’s Mark Davis is cleaning up
in the restoration business
18 Anatomy of a Brand
Quaker Steak: The Lube abides
20 Leading with Values
Dina Dwyer-Owens on values-based leadership
22 Managing Change
Collaborating with franchisees eases the transition
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