Luxury Hoteliers Magazine 4th Quarter INSPIRE Edition | Page 56

PEOPLE making it happen

Chef Pu aka Fruit or Juice lady , The Tongsai Bay
Khun Pu , aka ‘ the juice lady ’ has been working at The Tongsai Bay for 32 years ; her current position is Chef de partie , & her main areas of responsibility are making the wonderful fresh juices for our guests at breakfast , as well as preparing delicious salads & fruit platters for our lunch & dinner menus . The only real change with the current situation is that instead of preparing & making her fresh juices in-front of the guests at breakfast she has now moved to the cold kitchen .
Michael Ferreira , Le Barthélemy Hotel & Spa ( St Barthélemy , Carribean )
Le Barthélemy Hotel & Spa ’ s personalised service is exemplified through Guest Experience Manager Michael Ferreira . Michael ’ s proactive attitude has been demonstrated through thoughtful actions such as preparing a unique welcome amenity of detox juices , sunscreen and hat for a cancer patient checking in , and accompanying a Portuguese guest to the hospital to help translate and make sure that the guest was well-taken care of . Michael showed true dedication when two guests fell in love at Le Barthélemy and spontaneously decided to get married - he organised the entire wedding event , from master of ceremony to musicians and floral arch , within 24 hours .
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