The Compass Summer 2020 | Page 2

Continued from page 1 in our power to fight it.” More trials are in development to protect the public and employees. Click here to learn more about these studies. Moving Forward with Safe Care We know that life does not stop in the middle of a pandemic. In fact, more than 90 percent of our patients are being treated for conditions unrelated to COVID-19. To provide quality, safe care for all, Baylor Scott & White has designed a comprehensive COVID-19 Safe Care program. “Patients should feel confident seeking our healthcare services,” says Alex Arroliga, MD, chief medical officer for Baylor Scott & White Health. “We have been safely providing emergent care for weeks, while remaining prepared for influxes of COVID- 19 patients; and now, we are well positioned to resume scheduled procedures, screenings and visits, helping those we serve avoid the unintended consequences of postponing healthcare.” Click here to learn more about COVID-19 Safe Care. 1. 2. 3. Supporting our Employees COVID-19 has also affected the financial health of our communities. In March, government health officials made the difficult decision to suspend nonurgent surgeries and services to help slow the spread of the disease. While successful, these measures have resulted in a dramatic drop in patient volumes—between 50 and 90 percent. To protect our employees, Baylor Scott & White guaranteed pay for two months. We also expanded our Employees 1st Emergency Assistance Fund, funded entirely by philanthropy, to help cover unforeseen costs associated with the virus, such as childcare, monthly bills, hotel rooms for frontline workers, and other out-ofpocket expenses. To date, the community, Baylor Scott & White leadership, employees, and board members have contributed more than $2.6 million, assisting more than 864 employees across the state. Now, as we are beginning to receive early data showing the significant implications of the pandemic on Texans, and the operational and financial implications on our organization, it has become clear that we must re-examine everything. Several measures aimed at reducing costs were implemented in late May, including a temporary salary reduction for all senior leadership, plans for a new 1. First responders gather to show their appreciation for healthcare workers at Baylor Scott & White Medical Center - Temple. | 2. Frontline caregivers in Marble Falls enjoy breakfast tacos donated by members of the community. | 3. Kathryn, Lyla, and Evan helped make homemade masks for healthcare workers in College Station. physician compensation model, and, as a last resort, a reduction in our workforce by approximately three percent. “We care deeply about these teammates, and we will be supporting their transition in all ways possible, including helping them find other employment,” says chief executive officer Jim Hinton. “This is a time for compassion and grace. It is a time to recognize the impact this pandemic has had on our world, on our communities, on our families, and on each one of us. Our Christian founding and all the faiths that have shaped our journey call us to lead with love. And we are doing that now.” Staying Positive with Community Support As Baylor Scott & White Health employees battle the COVID-19 pandemic on the front lines, they are buoyed by a wave of support from a grateful community. “We are incredibly thankful for, and humbled by, the outpouring of support from our regional communities,” says Jana Sharpley, president of the Baylor Scott & White Central Texas Foundation. “The impact we can have when we all come together to support and encourage each other is truly amazing.” Our friends banded together to assist Baylor Scott & White, through donations of homemade personal protective equipment, meals, and personal financial support. Baylor Scott & White staff members volunteered their time with Faith In Action Initiatives (FIAI) to manufacture thousands of face shields for medical staff. With only 30 volunteers, FIAI created twenty thousand shields in just fourteen days. Local restaurants throughout Central Texas donated meals to help sustain frontline employees working long hours. Other groups like Good Friends in Marble Falls offer one hour of daily prayer. “Everything our communities have done—from messages of support to donated equipment and food to monetary contributions—each played a vital role in carrying us through these challenging times,” says Jana Sharpley. While much has changed, our dedication to our mission, even in the midst of continued unpredictability, remains constant. Baylor Scott & White continues to work tirelessly to provide high-quality healthcare and support to both our patients and communities. We are here for you. 2 THE COMPASS / BAYLOR SCOTT & WHITE CENTRAL TEXAS FOUNDATION NEWS / SUMMER 2020