Trustnet Magazine 52 June 2019 | Page 48

In the back [ PLATFORMS & PENSIONS ] 48 / 49 John Blowers expects platform fees to fall in the long term – but in the short term they appear to be leaning towards the example set by the most expensive provider Follow the leader I ’m no economist, but I am very surprised about what has just happened with pricing in the platform market. Interactive Investor (ii) recently announced a change in its pricing, which is set to increase costs to customers, however it has tried to spin it. There is a genuine argument to say that ii’s pricing has always been a little too low, as it has used price as a key weapon in attracting new customers. But with a series of acquisitions under its belt – and more planned – it seems confident enough to start testing the waters with a higher- priced offering. I always assumed the market leader, Hargreaves Lansdown (HL), would be the firm to crack first and reduce its pricing as it is by some margin the most reassuringly expensive player in the market. FE TRUSTNET Since I first encountered HL back in the late 1980s, I have been amazed at its phenomenal growth, from small-time fund broker to investment powerhouse It has stubbornly stuck to its guns on pricing and its customers seem to have come to terms with the fact that the overall service justifies the premium over other platform providers. And they have got a point. HL is now an established and strong brand – an organisation you’d be happy to entrust your life savings to – and that’s worth a lot in the peace- of-mind department. Investment powerhouse Since I first encountered HL back in the late 1980s, I have been amazed at its phenomenal growth, from small- time fund broker to investment powerhouse. At the time of writing, it is the 38th largest company on the FTSE 100 with a market value of almost £11bn. To put that into context, HL is more valuable than Whitbread, British Airways parent IAG and almost double the size of investment behemoth Standard Life Aberdeen. The value of the HL business has been driven by the premium pricing that it has been charging and what is potentially worrying to private investors is the market seems to be moving towards its pricing levels, rather than, as anticipated, the other way around. I like to look at HL and ii as the pricing “bookends” in the platform market. As both of their pricing models now have some complexity, trustnet.com