JOAN UNDERWOOD , Executive Coach , Master Trainer , HR Professional and owner of the boutique consulting firm , Underwood Talent Development Services , has gifted the management world an invaluable resource . Her book , Managers ’ First Aid Kit takes the reader on an introspective journey , examining the management of self , others , systems and processes .

The book is a practical guide for managers and those on the path to being elevated to leadership positions . Many of the lessons , however , are applicable to everyday life which , if applied on a daily basis , will further enhance leadership skills when used in an office setting . The importance of communicating ; are you assertive , aggressive or submissive ; do you react or respond ; how do you view change , and does a trust deficit exist ? In Chapter 1 of the book , Joan says , “ self-awareness is a precursor to wisdom and to self-regulation .”

‘ Personal Reflection ’ and ‘ Application Exercise ’ activities are included , thoughtfully inserted to reinforce salient points of what was previously expressed in the chapter . With the opportunity to put some of those theories into practice , even before it needs to be executed in a formal setting , the author skillfully makes the reader question how much of what was just read has actually being absorbed . A chapter re-read may be needed . quickly realize that the author ’ s knowledge , drawn from years of experience in multiple roles held over the years , will be invaluable . Readers ’ confidence level will be boosted as many “ Aha ” moments unfold , and they will inevitably take comfort knowing they have that book to guide them along , its depth validated by career-based examples and anecdotes .

Managers ’ First Aid Kit is the ultimate tool for self-development that every aspiring or current manager should have within their possession . Joan has provided something that will “ reduce the likelihood of them falling prey to the most common pitfalls .”

Joan works with high performers tagged for leadership roles , and those already in leadership roles who may need improvement so they can maximize their potential . She is also a change practitioner . Managers ’ First Aid Kit ’ s conversational tone makes it a comfortable read , with easy-to-understand concepts . Within the first few pages , you will

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