2021 Big Five Statistics

2021 ISPA SPA INDUSTRY STUDY
2021 ISPA SPA INDUSTRY STUDY

BIG FIVE STATISTICS

2019 ( Year End ) 2020 ( Year End ) % Change
REVENUE $ 19.1 billion $ 12.1 billion -36.4 %
SPA VISITS 192 million 124 million -35.1 %
LOCATIONS * 22,430 21,560 -3.9 %
REVENUE PER VISIT $ 99.5 $ 97.5 -2.0 %
2020 ( Jan ) 2021 ( Jan )
TOTAL EMPLOYEES 383,700 304,800 -20.6 %
FULL-TIME 177,100 140,600 -20.6 %
PART-TIME 178,800 149,000 -16.7 %
CONTRACT 27,800 15,200 -45.3 %
* Count of Spas includes spas that were temporarily closed at the end of the calendar year 2020 .